The Fifth Circuit Court of Appeal is an equal opportunity employer. Discrimination on the basis of race, religion, color, sex, age, national origin or disability is strictly prohibited.

IT Specialist

Overview of Position:

The IT Specialist will be responsible for installation, maintenance and support of the Courts IT infrastructure as well as perform professional work-related support for our end users. The position requires superior interpersonal and organizational skills of problem-solving that leads to the development and implementation of both short and long-term solutions.

Main Duties of the Job:

  • Install, maintain and support Network and Server environment including Dell Vxrail, Vmware, Windows Server, Windows 11, Linux, Veeam, Cisco and Dell switches.
  • Plan, implement, and monitor the installation of hardware, software, phones, and peripherals.
  • Install, maintain, troubleshoot, and repair wireless access points, routers and switches, including site-to-site and client connectivity.
  • Plan, implement, and monitor firewalls, network security policies and system access requirements
  • Perform system backups, according to data retention policies.
  • Assists with testing of new enhancements and system releases.
  • Recommend changes to improve systems and network configurations and determine hardware and software requirements.
  • Monitor performance of computer networks, and coordinate computer access and use policies.
  • Isolate, identify, troubleshoot issues, and refer escalated problems to management as necessary.
  • Configures software to work with the court’s IT Systems.
  • Collaborate with vendors and partners to ensure success.
  • Performs other duties as assigned.
  • May require travel to onsite locations to upgrade or replace systems with new software and hardware.

What Will You Need To Succeed:

  • Required Education and/or Experience.
  • Bachelor Degree in Computer Science or Technology sector.
  • 2-5 years of experience in a computer department
  • Working knowledge of LAN and WAN topologies and architecture.
  • Strong working knowledge of Storage Arrays, Microsoft server, Microsoft Active Directory and Microsoft email systems.
  • Working knowledge of configuring and maintaining virtual environments.
  • Working knowledge of operating and support systems.
  • Working knowledge of data backup, business continuity technologies and patch management.
  • Excellent team skills and collaboration skills.
  • Exceptional organization skills and attention to details.
  • Familiarity with network and routing protocols and services such as: TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP, HTTPS, SSL, NTP, DNS.
  • Communicating technical information to a non-technical audience.
  • Comprehensive knowledge of cyber threats and security best practices.
  • Duo Authentication knowledge.
  • Cisco VOIP experience.

The successful candidate must have a professional demeanor, be self-motivated, be accountable to high professional standards, and possess excellent time management and organizational skills. Salary depending on experience. Candidates must pass background check.

Please send résumé to Applications will be accepted until position is filled.